AIXportContact
LEGAL

Privacy Policy

1. Information we collect

We collect information you voluntarily submit through demo and newsletter forms, including your name, work email, company, role, product, HS code, exporting country, target markets, business questions, constraints, competitors, and preferred contact method.

Hosting and security providers may process limited technical information such as IP address, browser type, device information, request time, pages visited, and security logs.

2. How we use information

3. Legal basis and consent

We process enquiry information to respond to your request and pursue legitimate business communications. Newsletter messages are sent with your consent. You may withdraw newsletter consent by contacting info@aixport.co.

4. Providers and international processing

We may use providers such as Vercel for website hosting and Resend for email delivery and contact management. These providers may process data outside the UAE under their own privacy and security terms. We do not sell personal information.

5. Retention

We retain enquiry information only as long as reasonably necessary to respond, manage the relationship, meet obligations, and protect the service. Newsletter contact information is retained until you unsubscribe or request deletion.

6. Cookies and browser storage

The current website uses only necessary browser storage to remember whether you dismissed the privacy notice and support essential site functions. We do not currently use advertising cookies. If analytics or advertising technologies are introduced, this policy and consent controls will be updated before activation.

7. Your choices and rights

You may request access, correction, deletion, restriction, or withdrawal of consent by emailing us. Rights depend on the laws applicable to your location and our processing.

8. Security

We use reasonable measures, but no internet transmission or storage method is completely secure. Do not submit confidential trade secrets or sensitive personal data through public forms.

9. Children

The website is intended for business users and is not directed to children.

10. Changes and contact

We may update this policy as the project, providers, or applicable requirements change. Contact info@aixport.co. Business location: Dubai Creek Harbour, Dubai, United Arab Emirates.